Hazelvine Engage

What are cookies?

When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies.

What are cookies used for?

A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:

So that you will not have to re-enter your details each time you visit the Site: and
To track how the Site is used and to improve and update our content.

What cookies does this Site place?

When you visit the Site, the following cookies may be placed on your computer:

ASP.NET_SessionID – Session - by the .NET framework to identify the same session whilst using the site.

Google Analytics Cookies:

_utma – Persistent – used to track visitors and metrics incl first visit, last visit.
_utmb – Session – calculates visit length, works with _utmc cookie.
_utmc – Session – calculates visit length, works with _utmb cookie.
_utmz – Lasts six months – Monitors visit origin and keywords generated in the visit plus geolocation data.

How to manage your cookie settings

You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies

Most browsers are automatically set to accept cookies and you should be able to restrict or disable them if you wish by adjusting the settings on your browser (your browser's help screen or manual should tell you how to do this). However, certain parts of the Website are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies. We do not use 'spyware', that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the website www.allaboutcookies.org/

Changes to the Cookies Policy

We can amend this Cookies Policy from time to time so you should check it regularly to ensure that you are familiar with its terms and any changes which are made.

Privacy Statement

In order to operate efficiently, we collect and use information about people with whom we work. These people may include members of the public, current, past and prospective employees, clients, customers and suppliers. In addition, we may be required by law to collect and use information in order to comply with legal obligations. This personal information must be handled and dealt with properly, kept safe and without its integrity being compromised. This applies however it is collected, recorded and used, and whether it be on paper, in computer records or recorded by any other means.

Data Protection

This is our Privacy Statement. It explains how we use and keep your information safe. We’re committed to keeping your personal information safe and confidential both online and offline.

Contacting us by phone
You can call our customer services team on 01628 529765. To help us improve our service, we might record or monitor phone calls.

Contacting us by email
When you email us, we collect some personal details like your name, address and phone numbers. Email is not 100% secure – so we advise that you keep personal information to a minimum. With this in mind, don’t transmit account information using email.

Emails are stored on our standard internal contact systems which are secure and can’t be accessed by external parties. We store this information indefinitely in order to identify issues arising in relation to real property.

Obtaining a copy of your information and correcting mistakes
If we hold information about you, you can request to be provided with a copy of this and to have any inaccuracies corrected where necessary. To find out more about your information rights visit the website of the Information Commissioner at: www.ico.org.uk

Using your personal information
We will tell you if we intend to use your information for marketing purposes and we’ll give you the opportunity to opt out if you want to.

If you receive marketing emails and don’t want to in future, please use the unsubscribe link within the email and we will remove you from future campaigns.

Legal statement about this Privacy Statement
This Privacy Statement is not designed to form a legally binding contract between us and users of our website or online services. Instead it’s a guide on to our online protection standards – although, of course, we do consider it of utmost importance to abide by the principles stated here.

Contacting us about our Privacy Statement
If you think this Privacy Statement hasn’t answered all your questions, or you want to know more, please contact our customer services team who will be more than willing to help you.

Links to other websites
Certain hypertext links in this website may lead you to websites which are not under our control These links are provided solely for your convenience and do not represent any endorsement or recommendation by us.

We accept no responsibility or liability for the contents of any website to which a hypertext link exists and gives no representation or warranty as to the information on such websites. We accept no responsibility or liability for any loss arising from any contract entered into with any website to which a hypertext link exists.

Customer responsibility
It is your responsibility to ensure that your computer is virus protected. We accept no responsibility for any loss you may suffer as a result of accessing and downloading information from this site.